Your privacy matters on every platform you use, and stl is no exception. This page explains exactly what personal data we collect when you play on our Philippines gaming platform, how we use it, and what rights you have. If you have questions after reading, our FAQ page is a good place to start.
This Privacy Policy applies to all personal data collected by stl when you visit, register on, or use the stl platform at stl.wine. It covers data collected through our website, mobile browser experience, and any communications you have with our support team. By creating an account and using our services, you acknowledge that you have read and understood the practices described in this policy. We are committed to handling your information responsibly and in accordance with applicable Philippines data protection regulations. If you do not agree with any part of this policy, please do not proceed with registration or use of the platform.
When you register for an account on stl, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, contact details such as your email address and mobile number, and your residential address in the Philippines. We also collect financial information to process deposits and withdrawals in Philippine pesos (PHP ₱), including your preferred payment method details. During identity verification, we may request copies of government-issued identification documents to confirm your identity and age eligibility. When you use the platform, we automatically collect technical data including your IP address, browser type, device information, and interaction logs, which help us maintain security and improve platform performance. We may also collect information you voluntarily provide when you contact our support team or participate in platform surveys.
The personal data we collect is used primarily to operate your account, process your transactions, and deliver the gaming experience you expect from stl. We use your identity and financial information to meet our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming mandates. Technical data helps us detect fraudulent activity, protect account security, and ensure our platform runs smoothly across all devices used by Filipino players. We may use your contact information to send you important account notifications, transaction confirmations, and support responses — we do not send unsolicited marketing messages without your prior consent. Aggregate and anonymised usage data may be used to analyse trends and improve platform features over time. We will never use your personal data in ways that are incompatible with the purposes described in this policy without first obtaining your consent.
stl does not sell your personal data to third parties for any commercial or marketing purpose, full stop. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure partners — all of whom are bound by strict data processing agreements. In certain circumstances, we are required by Philippine law or court order to disclose personal data to regulatory authorities or law enforcement agencies, and we will comply with such obligations. If we ever undergo a corporate restructuring, merger, or acquisition, your data may be transferred to a successor entity under terms that maintain equivalent privacy protections. All third parties with whom we share data are required to handle it securely and only for the specific purpose for which it was shared. We perform due diligence on all data processors to ensure they meet our standards before any data transfer takes place.
The stl platform uses cookies and similar tracking technologies to provide a functional and personalised experience for users in the Philippines. Essential cookies are necessary for the platform to work correctly — they enable you to log in, maintain your session, and access secured areas of the site. Analytical cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise the overall experience. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. We do not use third-party advertising cookies or behavioural tracking for external marketing networks. Any cookies placed by stl are governed by this Privacy Policy and the same data protection standards that apply to all personal information we handle.
We retain your personal data for as long as your account is active and for a reasonable period thereafter in line with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account history may be kept for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping requirements. Technical logs and usage data are generally retained for shorter periods and are periodically purged in line with our internal data management procedures. If you request the deletion of your account and associated data, we will process your request subject to any retention obligations that prevent immediate deletion. Once the required retention period has expired, your personal data is securely deleted or anonymised so that it can no longer identify you. We periodically review our retention practices to ensure we are not holding data for longer than is necessary or justified.
As a user of the stl platform based in the Philippines, you have several rights in relation to the personal data we hold about you. You have the right to access a copy of your personal data by contacting our support team, and we will respond to such requests within a reasonable timeframe. If any of your personal information is inaccurate or incomplete, you have the right to request a correction and we will update our records accordingly. You may request the deletion of your personal data where we no longer have a legal basis to hold it, subject to any overriding retention obligations. You have the right to object to or restrict certain types of data processing, including any processing that relies on your consent. Where we process data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal. To exercise any of these rights, please reach out to our support team and we will guide you through the process.
stl takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. We use industry-standard encryption protocols for data transmission and store sensitive information such as financial details and identity documents on secured, access-controlled infrastructure. Access to personal data within our organisation is restricted to personnel who genuinely need it to perform their role, and all staff are subject to confidentiality obligations. We regularly review and update our security practices to address emerging threats and vulnerabilities. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by applicable law. While we work hard to protect your data, no system is entirely impenetrable, and we encourage you to use a strong, unique password and enable any available account security features on your stl account.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine regulations. When we make material changes, we will notify registered users through their account email address or via a prominent notice on the platform before the changes take effect. We encourage you to review this page periodically so you remain informed about how your data is handled. Your continued use of the stl platform after any update constitutes your acknowledgement of the revised policy. The date at the top of this page always reflects when the policy was last updated, so you can quickly tell whether anything has changed since your last visit. If you have questions about any update to this policy, our team is available to help.
Common questions Filipino players ask about how their data is handled on the platform.
Now that you know how we handle your information, take the next step and register for free. Play with confidence on the Philippines gaming platform built with your privacy in mind.